Privacy Policy

Last Updated: December 27, 2025

Privacy Policy, Terms of Use & Legal Disclosures

Hidden Gems Group (“Hidden Gems Group,” “we,” “us,” or “our”), affiliated with Coldwell Banker Conroy, Marable & Holleman, is committed to protecting your privacy and clearly outlining the terms governing your use of our website, hiddengemstn.com (the “Site”). By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by this Policy and all applicable laws and regulations.

If you do not agree with these terms, please do not use this Site.

1. Information We Collect

We may collect information you voluntarily provide, including but not limited to:

  • Personal Contact Information: Name, email address, phone number, and mailing address
  • Real Estate Preferences: Property types, locations, timelines, price ranges, and housing needs
  • Transaction-Related Information: Details shared during inquiries, consultations, or real estate services
  • Technical & Usage Data: IP address, browser type, device information, access times, referring URLs, and pages viewed
  • Cookies & Tracking Technologies: Cookies, pixels, and analytics tools used to enhance functionality and measure performance

Providing information through this Site does not create an agency relationship or contractual obligation.

2. How We Use Your Information

We may use collected information for purposes including:

  • Responding to inquiries and providing requested services
  • Facilitating real estate-related communications and consultations
  • Sending marketing, educational, or informational communications (with opt-out options)
  • Improving website functionality, content, and user experience
  • Complying with legal obligations and enforcing our policies
  • Protecting against fraud, misuse, or unauthorized access

3. Disclosure of Information

We may share your information under the following circumstances:

  • Service Providers: Vendors assisting with website hosting, CRM systems, email/text communications, analytics, or marketing
  • Legal & Regulatory Compliance: When required by law, subpoena, court order, or regulatory authority
  • Business Transfers: In connection with a merger, brokerage transition, or sale of business assets

We do not sell your personal information.

4. Cookies & Tracking Technologies

Cookies are small data files placed on your device to enhance functionality and analytics.

Types Used:

  • Essential cookies for site functionality
  • Performance and analytics cookies
  • Marketing and advertising cookies

You may manage or disable cookies through your browser settings. Disabling cookies may affect Site performance.

5. Media Uploads & User-Provided Content

If you upload images, documents, or other content:

  • Do not include sensitive personal data or embedded location data (EXIF GPS)
  • You grant Hidden Gems Group a non-exclusive, royalty-free license to use submitted content for marketing, educational, or promotional purposes
  • You represent that you own or have rights to all submitted content

We reserve the right to remove any content at our discretion.

6. Downloads & Digital Resources

All downloadable materials are provided “as is” without warranties of any kind. We disclaim responsibility for:

  • Errors or omissions in content
  • Device damage, data loss, or malware
  • Reliance on informational materials for legal, financial, or real estate decisions

Users assume full responsibility for downloaded materials.

7. Comments, Forms & Interactive Features

  • Public comments or submissions may be visible to others
  • We may moderate, edit, or remove content at our sole discretion
  • You agree not to post unlawful, discriminatory, defamatory, or misleading content
  • You are solely responsible for your submissions

8. Embedded & Third-Party Content

Our Site may contain embedded content or links to third-party websites. These sites operate independently and have their own privacy policies. Hidden Gems Group is not responsible for:

  • Third-party data practices
  • Content accuracy or security
  • Transactions conducted on external websites

9. No Agency, Legal, or Financial Advice Disclaimer

Information provided on this Site is for general informational purposes only and does not constitute:

  • Legal advice
  • Financial or tax advice
  • A guarantee of real estate outcomes
  • An agency relationship unless established by a written agreement

Users should consult licensed professionals regarding legal, tax, financing, or housing decisions.

10. Fair Housing & Equal Opportunity

Hidden Gems Group complies fully with the Federal Fair Housing Act, Tennessee Fair Housing laws, and the NAR Code of Ethics. We do not discriminate based on race, color, religion, sex, disability, familial status, national origin, sexual orientation, gender identity, or any other protected class.

11. Data Security

We implement reasonable administrative and technical safeguards to protect personal information. However, no method of transmission or storage is 100% secure. Use of this Site is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Hidden Gems Group, its agents, team members, and affiliates shall not be liable for any:

  • Direct, indirect, incidental, consequential, or punitive damages
  • Losses arising from use or inability to use this Site
  • Errors, delays, or omissions in content

13. Indemnification

You agree to indemnify and hold harmless Hidden Gems Group and its affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Site
  • Violation of this Policy
  • Submission of unlawful or infringing content

14. Governing Law & Venue

This Policy shall be governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any legal action shall be brought exclusively in courts located in Montgomery County, Tennessee.

15. Changes to This Policy

We reserve the right to update this Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of any revisions.

16. Contact Information

Hidden Gems Group with Coldwell Banker Conroy, Marable & Holleman
2147 Wilma Rudolph Blvd., Suite 101
Clarksville, TN 37040
Office: (931) 647-3600
Email: hiddengemsgrouptn@gmail.com